Shipping policy

Processing Times

  • All orders are processed within 3–5 business days (excluding weekends and holidays) after receiving your order confirmation email.

  • Custom clothing orders may require additional processing time depending on the artwork and production schedule. You’ll be notified by email if there are any delays.

Domestic Shipping (United States)

  • We ship nationwide using trusted carriers (USPS, UPS, or FedEx).

  • Shipping charges for your order will be calculated and displayed at checkout.

  • Estimated delivery times: 3–7 business days once your order has shipped.

International Shipping

  • We currently offer international shipping to select countries.

  • Shipping rates and estimated delivery times will be shown at checkout.

  • Please note that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the customer.

Order Tracking

  • Once your order has shipped, you will receive a confirmation email with a tracking number.

  • Tracking may take up to 48 hours to update after your order is in transit.

Shipping Delays

While we do our best to meet estimated timelines, shipping delays can occasionally occur due to:

  • Carrier issues

  • Weather conditions

  • High order volume

  • Customs clearance (for international orders)

DUH Experience is not responsible for delays outside our control.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us at nbolden@cannaiwork.net within 48 hours of delivery confirmation.

  • We will work with the carrier to resolve the issue.